To help eligible customers stay current on electrical bills, and help them avoid unnecessary fees come spring, ComEd regularly works with state and federal agencies to provide assistance options to those facing financial hardship.
The Low Income Home Energy Assistance Program (LIHEAP) is a federal program that can help customers stay warm in during winter by providing eligible customers with a one-time payment towards energy bills. Benefits are available once per program year, September 2021 through May 2022, or until funds are exhausted. Whether you rent or own your home, LIHEAP offers financial help to limited-income households to pay heat and electric bills.
The Percentage of Income Payment Plan (PIPP) is a choice within Illinois LIHEAP to help manage energy bills year-round. Customers are placed on a Budget Billing plan that is subsidized by a monthly PIPP benefit amount, determined by a percentage of household income. Each month, customers receive a PIPP benefit towards a portion of their Budget Bill amount. If an on-time and in-full payment is received, customers may also receive a monthly arrearage credit, if applicable.
Applications for LIHEAP and PIPP can be submitted online, by phone or in person. Residents of Cook County can call 800-571-2332 for information.