Riverside Responds is the Village's resident service request app, where users may notify departments of any non-emergency issues, receive status updates on reported issues, and be informed of Village services. The app was previously experiencing issues on iOS and Android devices, where it was crashing every time the app was opened. Please run the app's latest update in the Google Play Store to fix this issue! If you haven't downloaded the app before, please visit the Google Play Store and create an account today: https://play.google.com/store/apps/details?id=com.publicstuff.riverside_il. In order for the app to work properly on some devices, you must clear the app data after the update. All devices are different, but please check your mobile device's settings and find applications, then Riverside Responds, and select clear app data. Thank you for your patience throughout this process.