Show All Answers
The Village Offices are open Monday - Friday from 8 a.m. to 4:30 p.m.
The Village of Riverside requires that all building and construction projects (including alterations, repairs and demolitions) that cost more than $500 obtain a building permit prior to work beginning.
When the work being done is cosmetic only, permits are not required. This includes painting, carpeting, tile work, refinishing hardwood floors, and sealing driveways.
Please contact the Community Development Department if you are uncertain as to whether a permit is required for a particular project.
Building permit fees vary depending on the cost of the project, inspections required and plan review costs. Some projects will also require a right-of-way deposit that will be refunded once the project is complete and the curbs, sidewalks, and parkway are restored to their original condition.
The basic permit fee is $100 or 1.75% of the value of the job, whichever is greater. Additional fees may be added for electrical and plumbing work, plan reviews, and parkway deposits. Since permit fees are not determined until after the permit is approved, permits must be paid for upon pickup and not before. The full list of fees can be found here.
Learn more on our
Property maintenance is handled through the Community Development Department. You must contact the department either in person or by calling 708-447-1241. The address of the property and a brief description of the issue to be addressed must be included in any report filed.
No. Because of liability, the Village cannot make recommendations of any type. You are encouraged to “shop around” and hire whatever contractor you see fit. Contractors that are not already licensed to work within the village can become so after providing the required insurance information.
The Community Development Department maintains a file of resident comments and complaints about contractors, and this file is available for public viewing during business hours: Monday through Friday, from 8 a.m. - 4:30 p.m. (We encourage you to submit either complements or complaints to our file if you like.)
We are able to tell you if any contractors are licensed with us, however please understand that this is not a recommendation of any type. We would merely be letting you know if their insurance information is on file and up to date.
To become licensed, contractors must fill out our contractor’s license application form. They must also provide a certificate of insurance showing general liability and proof of workman’s compensation (if they are required by state law to carry it). They must also provide a $10,000 surety bond in the name of the Village of Riverside. There is a $100 fee for a contractor’s license, and they are valid for one year from the date of issue.
To apply for a building permit, you will need a building permit application form and a copy of your SIGNED contract with the contractor doing the work. You also need to sign and submit the minimum requirement sheet (two pages). Any job that will affect the “bird’s eye view” of your lot (deck, sidewalk, fence, addition, garage, etc.) will also require a copy of your Plat of Survey with the proposed changes drawn in to scale. For large jobs where plans must be submitted (additions, new constructions, renovations, etc) we require 3 copies of plans stamped by the architect. Any new construction, addition, or accessory structure 400 square feet or greater requires a topographical survey of both existing and proposed drainage conditions.
Yes you do. The application process is the same as above, except you will need to fill out a homeowner waiver. This is a one page form that basically states that you are doing the work yourself and agree to abide by all current building codes, and that if you fail any inspections repeatedly you will hire a contractor to finish the job if necessary.
Permit costs are based on the value of the job being done. The basic permit fee is $100 or 1.75% of the value of the job, whichever is greater. Additional fees may be added for electrical and plumbing work, plan reviews, and parkway deposits. Since permit fees are not determined until after the permit is approved, permits must be paid for upon pickup and not before. The full list of fees can be found here.
Work hours are Monday through Friday from 7 a.m. to 8 p.m, Saturday from 8 a.m. to 8 p.m. There is no contractor work allowed on Sundays or national holidays.
Once your job is complete, call the Community Development Department at 708-447-1241 to set up a final inspection. This is particularly important, as it allows us to close our files on your permit.
The Department has created the Building Permit Process packet, which answers many questions you may have regarding a project, including detailed construction requirements.
Any building or other construction, alterations or repairs where the cost is more than $500 shall require a permit. Any electrical or plumbing work of any kind requires a permit. Permits are not required for painting or flooring work, minor repairs or regular maintenance.
At a minimum, submittal requirements are the completed application form and a copy of the contract between the homeowner and a contractor licensed with the Village. Depending on the scope of the job, additional information may be required.
The stumping of the tree requires all items to be removed prior to removal. This will avoid any damage to the equipment and items in proximity of the tree stump..
Your PIN is found just below your account number on your water & sewer bill. See a sample water bill here. You do not need a PIN to register an account. A PIN is only required when making a one time payment.
There are a number of severe weather hazards that may affect Riverside, including thunderstorms, tornadoes, lightning, floods and flash floods, damaging winds and large hail. Severe weather hazards have the potential to cause extensive property damage, injury and/or death. Severe weather may occur anytime, but severe weather is more prevalent in the spring and summer months. It is important to be prepared for these severe weather threats.
You should know some terms used to describe weather threats:Severe Thunderstorm Watch - Severe thunderstorms are possible. Be prepared to take shelter.Severe Thunderstorm Warning - Severe thunderstorms are occurring. Take shelter. Turn on a battery-operated radio to receive warnings and severe weather statements.Tornado Watch - Tornadoes are possible. Watch the sky and listen to the radio or television for more information. Be prepared to take shelter. If you see any rotating funnel-shaped clouds, report them immediately by calling 9-1-1.Tornado Warning - A tornado has been sighted or indicated by weather radar. Take shelter immediately. Turn on a battery-operated radio or television and wait for updated information for your area.Flood Watch - Flooding or flash flooding is possible. Listen to radio or television for additional information.Flood Warning - Flooding is occurring or will occur soon. If advised to evacuate, do so immediately.Flash Flood Warning - A flash flood is occurring or is imminent. Move to higher ground immediately. Flash floods develop MUCH quicker than river floods.Flood Statement - Minor flooding of creeks and streams, streets, low-lying areas or basement flooding is occurring or is imminent.Tornado Siren The Village of Riverside operates a tornado siren located near the Historic Water Tower. In the event a tornado has been sighted that threatens the Village of Riverside, the siren will be activated. Once the siren activates, take cover immediately. An “All –Clear” signal is not sounded, but if another event threatens, the siren will be re-sounded. The siren is tested on the first Tuesday of each month at 10:00AM.
Assessing After Severe Weather After a severe storm or tornado strikes, the Riverside Fire, Police and Public Works Departments will assess the damage as quickly as possible. Roads that are blocked will be cleared as necessary by the Public Works and Fire Departments. Other hazards will be evaluated and the Village will take actions to protect Riverside residents.
Please stay clear of hazards, particularly downed power lines. If you find wires down on the ground, call 911 and keep everyone away. If your power is out, call ComEd at 1-800-EDISON1. If you can call from the address where the power is out, that will help. Please do not call 911 to report a power outage. Unfortunately, the Village is unable to report individual outages and often does not have significant information concerning the predicted duration of the outage.
Flooding Flooding has occurred regularly in the area of the Des Plaines River. The Village monitors the river levels and works to advise residents in the potential flood area when conditions warrant. If you are in an area that typically floods, watch the Village Website and Network 6 for information, including parking restrictions and designated remote parking.
For more information about severe weather or disaster preparedness, call the Riverside Fire Department at 708-447-2123 or check out the National Weather Service's Tornado Safety Tips, the Illinois Emergency Management Agency Website or the FEMA website. National Weather Service's Tornado Safety Tips
For more information on FEMA Floodplain maps please visit the
The Riverside Fire Department has made available "My Medical Information” packets for our residents. The “My Medical Information” packet is designed to speak for you when you can't speak for yourself. The packet contains important medical information that can assist emergency personnel in administering the proper medical treatment. The packet is also a useful way to bring all your pertinent medical information to any of your doctor appointments.
The “My medical Information” packet will inform medical personnel of your name, age, DOB, emergency contact information to get a hold of your family, your doctors name, what medications you are taking, any allergies you may have and your medical condition. You may also wish to place any other information about the medical care you wish to have inside the packet as well. Packets can be picked up at the Riverside Fire Department or the Riverside Police Department. Packet Information Card (PDF)
An Emergency Outdoor Warning Siren System is an all-hazards siren system used to warn the general population of potential danger. During an emergency, the sirens will be activated for 3 minutes.
What Do the Sirens Mean? Alert: A single tone signifying an emergency alert. This signal may be used to inform the community of an emergency or disaster, including a severe storm, tornado warning (not a tornado watch), earthquake, chemical hazard/hazardous material incident, extreme winds, or biological hazard.All Clear: Riverside does not use an All Clear signal. Tune in to your local news agencies and listen for notification from city officials regarding the emergency.Siren Test Times Sirens are tested on the first Tuesday of each month at 10 a.m.
What Should I Do if I Hear the Sirens? If the sirens are activated - and it is not a monthly siren test - the public should see it as a signal to Seek shelterTune in to radio or television to get information about the type of emergency and instructions and recommendationsListen to your local media for indications that the emergency is overThe public should not call 9-1-1 unless they have an actual emergency.
-Trains are very large and heavy, and take a long time to stop.
-Sometimes when a train has just passed from one direction, another train may be coming from the opposite direction. You might not notice the second train because of the noise from the first train.
Each year in America, unintentional carbon monoxide (CO) poisoning claims more than 500 lives and sends another 15,200 people to hospital emergency rooms for treatment.
The Forester implements a Cooperative Tree Planting program throughout the Village. Typically, we will begin taking orders on a first come first serve basis in mid July. The cost of the tree varies based on the species offered with an average cost of approximately $150 per tree from each resident. The Forester likes to work with each homeowner to select the appropriate species for each parkway.
If the program’s time frame or tree selections are not preferable, you may also choose to submit a Parkway Landscaping Permit for our consideration. The permit is no cost to residents and enables the Village to update our tree inventory database and provide guidance on appropriate tree species selection.
The Village does not plant on private property. Funding for the program is subject to budgetary constraints. For further information, please review
The Village of Riverside accepts personal or business checks, cash, Discover, MasterCard or Visa credit cards. Payments online can be in the form of e-check, MasterCard or Visa. The Village pays the applicable fees for credit card use.
Our historic gas lamps add charm and ambience to the Village; however, they need special care. If you have any problems with a gas lamp, please report your issue using
The Village office hours are 8 a.m. to 4:30 p.m., Monday - Friday. The Public Works offices are open 7:30 a.m. to 4 p.m., Monday - Friday and Parks & Recreation offices are open 9 a.m. - 6 p.m.
The offices are closed for the following holidays:
Parking in the Village is very limited. On-street parking is only allowed on one side of most streets. No Parking is allowed on any street between 2 a.m. and 6 a.m. for reasons of safety, snow removal, and street sweeping.
If your car cannot be driven or you have special needs (such as a party, or your driveway is being resurfaced) please advise the Riverside Police Department and we will try to accommodate you. Other parking restrictions vary by area.
To register your vehicle for an online overnight parking pass, please visit the Frontline PSS portal.
To pay for hourly parking online, click here to visit the Passport Parking website. You may also pay by phone at 708-716-0716. Riverside is Zone 60546.
Commuter parking is available in 2 places:
Lot 1 is south of the tracks, west of the train station. Some metered spaces are paid by the hour/day and some are sold as quarterly permits. The spaces with blue number signs are for metered parking, and the spaces with brown number signs are for quarterly permit holders only. The cost is $130 per quarter for commuters or $175 per quarter for 24-hour parking.
Lot 8 is located south of the tracks, east of the crossing. These spaces are only for permitted daily commuters at a cost of $130 per quarter.
There is generally a short waiting list (1 – 3 months) for spaces in Lot 1 and a longer waiting list (approximately 5 - 6 years) for spaces in Lot 8. Please contact the Finance Department to be placed on the waiting list. You will be called as soon as something becomes available.
To pay for hourly parking online, click here to visit the Passport Parking website. You may also pay by phone at 708-716-0716. Riverside is Zone 60546.
The spaces in Lot 1 with blue number signs are metered. The meter machine is located on the west end of the train station platform. Remember the number of the space you park in and enter that number into the machine.
Payment can be made by cash, credit card, with your phone via app, website or phone number. Signage explaining payment options is located above the machine. The meters cost 25 cents per hour, and can be programmed for up to 24 hours at a time. These spaces are free on weekends, from midnight on Friday until midnight on Sunday, and holidays.
Permit holders must renew each quarter by the deadline or they will lose their space. The Village will mail out renewal notices, however, it is the permit holder’s responsibility to pay by the deadline even if the paperwork is lost. The deadlines to renew for each quarter are December 15, March 15, June 15 and September 15.
There may be a waiting list for residential and commuter parking lots. To be placed on the waiting list, fill out the Permit Parking Waitlist Form or contact Juana Garcia in the Finance Department. The typical wait time for a residential parking space is 2 - 4 months. You will be called when a space is available.
There are many apartments and condos near the central business district with no designated overnight parking. To these residents, the Village offers limited parking spaces by quarterly permit only, which cost $175 per quarter. There are 4 lots where residential parking is offered:
We are open Monday - Friday, 9 A.M. to 5:30 P.M. We are closed on certain holidays.
For general programs, you can conveniently register online. You can register in person for a program at the Water Tower, 10 Pine Ave, and pay with check or exact cash. If paying with a credit card you will be directed to our kiosk, which is the same format as our convenient online registration. We strongly recommend registering 8 days prior to the start of a program. Registration for Before & After School Program, KinderKids, and Summer Camp, must be completed at the Water Tower during business hours, Monday - Friday 9 AM to 6 PM.
We are very grateful for your interest in supporting Riverside Parks and Recreation membership. Riverside Parks and Recreation employees must be 16 years old. Find out what we are hiring for here.
Are you interested in volunteering to coach for the a league? Are you interested in volunteering for one of our races? Find volunteer opportunities here.
We hold on to items left behind at the Historic Water Tower. If you or your children participated in a Parks & Recreation class or activity and discover that you’ve left something behind, please give us a call at 708-442-7025 to see if we have it. We donate uncollected items twice a year. If you left something at another facility, we can contact that facility to see if they found the missing item.
To register for summer camp you must come into the Riverside Parks & Recreation Department at 10 Pine Ave. You must fill out a registration form and pay $15 deposits per week per child. At registration you will receive forms that must be returned to the Recreation Department by April 27th.
Testing occurs every 2 years or as a list is exhausted. Our last published list was in July 2016. Applicant must be of good moral character, of temperate habits, sound health and physically able to perform the duties of the position for which they apply. The burden of establishing these qualifications rests upon the applicant. The applicant furnishes, along with an application:
Many ordinances impact parking regulations, but the following are frequently cited:
Visit the Jet Pay website to pay a ticket online. Pay at the Village Office, 8 a.m. – 4:30 p.m. by credit card, or at the Police Department front desk 8:00 a.m. - 4:00 p.m. Monday through Friday by check, cash, money order or cashier’s checks only.
You can also mail ticket and payment to the Riverside Police Department
31 Riverside Road
Riverside, IL 60546
If the person already went to a Bond hearing and still could not make bond, they are likely at the Cook County Jail, which can be reached at 773-674-5225. If the person is still at Central lockup, there is no visitation unless you are the person’s attorney. Prisoners will never be at the Central lockup in excess of 72 hours. For prisoner inquires call; 708-447-9191 to reach Central Dispatch.
For a crashed vehicle or abandoned or disabled vehicle, call 708-447-2127. For an underage driver after curfew, a fee of $500 applies. It must be reported to Police Department with proof of insurance, proof of ownership and a valid driver.
For a DUI arrest, a fee of $500 applies, or even possible vehicle seizure. 24, 48, or 72 hour holds are applicable by law and you must report to the Police Department with proof of insurance, proof of ownership and a valid driver. For other arrests, a fee of $500 applies or possible vehicle seizure may occur. You must report it to the Police Department with proof of insurance, proof of ownership and a valid driver's license.
All tow and administrative fee releases are Mon-Fri 8:00am – 4:00 p.m.at 31 RiversideRd, Riverside, IL. 708-447- 2127. Cash only is accepted.
Towing fees are over and beyond fees applied by Village ordinance and must be paid separately to the towing company.
Your request for records must be in writing. The Riverside Police Department doesn’t require the completion of a standard form. You may submit your written request by mail, fax, e-mail or by mail. Be as specific as possible describing the records you’re seeking. Remember, the FOIA is designed to allow you to inspect or receive copies of records, it is not designed to require a public body to answer questions. Tell us whether you would like copies or if you just wish to examine the records in person, you may do either. There’s no fee for up to 50 pages of standard paper copies; for pages beyond 50 and there is a 25 cent cost per-page charge.
You may ask for a waiver of copying fees. To do so, include the following statement in your written FOIA request: “I request a waiver of all fees associated with this request.” In addition, you must include a specific explanation as to why your request for information is in the public interest—not simply your personal interest—and why it merits a fee waiver. Include your name, preferred phone number, mailing address, and, if you wish, your e-mail address.
Public Safety Analyst Sheryl Rini-Lara is the FOIA officer for Riverside Police Department and she can be contacted with questions.
Found property owner may come in with valid identification. Call 708-447-2127, ext. 293 to make an appointment. Prisoner property owner or their designee may come in with valid identification. Mon - Fri 8:00am - 4:00pm
For property held for investigation or evidence, unless other arrangements are made, all property will be released by appointment only on weekdays from 7 a.m. – 3 p.m., excluding holidays. Property must be released by the Criminal Investigation Division before the owner can come to pick it up. Owners may call 708-447-2127, ext. 261 to inquire.
Firearms that come into the possession of the Police Department will only be released with a Court Order or a Writ of Replevin. The owner needs court order papers signed by a judge. Owners may call 708-447-2127, ext. 261 for more information.
If you believe that the conduct of an employee was inappropriate, you may request to speak to a supervisor at the police station. This will result in the immediate investigation of your complaint. If you do not wish to make the complaint in person, you may obtain a Citizen/Internal Complaint form from any supervisor or at the front reception window at the public safety lobby, Mon-Fri 8am-4:30pm. You will be provided with a fact sheet which will assist you in filing your complaint.
If you are unable to pick up a form in person, you may call our 24-hour number at 708-447-2127 to file a complaint or request the form be mailed to your home or you can
Riverside Police Department offers fingerprinting for residents Mon - Fri, 8am - 4:00pm for the following purposes: licensing, job applications, background checks for employment. You will need to provide your own fingerprint card(s) for the fingerprinting.
The cost depends on the type of property in question. The cost for a single family dwelling is $325 plus the final water bill. Also added to the cost are any fees owed to the Village of Riverside, such as parking tickets or municipal fines. If you have any outstanding building permits, final inspections should also be arranged.
Registration can be done both in person and online. In person registration will be at 43 E. Quincy.
Upon your initial registration, you will pay $15 per week you register which will be subtracted from your amount due. You must pay by the payment deadlines indicated on the registration form, your receipt, and parent packet.
The following payment methods will be accepted:
Please be sure to adhere to all payment deadline dates in conjunction with the aligned week of registration. (WKS 1 & 2 = May 16, WKS 3 & 4 = MAY 31, WKS 5 & 6 = JUN 15, WKS 7 & 8 = JUN 30, WKS 9 & 10 = JUL 15) If payment is not received by the deadline, the child(ren) will be removed from the weekly program and no deposits will be refunded. If no waitlist exists, there will be a $10 late fee per week of enrollment. Spots are not guaranteed if you do not pay by the deadline. Please contact the Parks and Recreation office if you need to make arrangements due to emergency/unexpected situations.
There will be no penalties for any camp withdrawals made before May 9, 2022. Any withdrawals made after May 9, 2022 will result in the forfeit of the weekly deposit. After your full payment is made on the deadline, you will not receive a refund for the dates your payment covers. For example, your payment on May 16, 2022 covers week 1 & 2 of camp, if you choose to withdraw your child after the 16th, you will not receive a refund for week 1 & 2. If you withdraw before the payment deadline but after May 9, you will receive your payment less the $15 deposits and adjusted registration fees.If your child needs to be withdrawn from a program, please notify the Riverside Parks & Recreation Department before the payment deadline by emailing (firstname.lastname@example.org) or by calling (708) 442-7025. If you do not receive a confirmation email, please follow up by phone. Failing to do so will result in the loss of refund. We appreciate your cooperation as other children may want to fill open camp spots.
If a week you are interested in enrolling in for summer camp is full you will be placed on a wait list. You will be contacted by Riverside Parks & Recreation Staff if a spot you are interested opens up. You will have 24 hours to accept or deny the available camp spot before it is offered to another camper. You must remit a deposit, or in some cases full payment to hold your spot.
Children will need to pack a lunch daily and bring a water bottle. It is recommended if you attend camp from 9 - 4 to bring a hearty snack as well. Riverside Parks & Recreation reserves the right to make a camp site peanut free for the safety of children.
All forms are due by May 1st. Everyone listed on the Emergency Form is able to pick up your child and must bring a photo ID to pick up. Any changes to forms must be done in person at our office at least 2 business days prior.
Children that take medication must fill out a medication release waiver which can be found in the office. Depending on the type of medication, this form may be the only item required to allow medicinal use at camp.
Please call the office if you have administrative, billing, and or policy or procedure questions. Please call the camp site phone for attendance and day of notification related to your camper.
All forms are available in soft copy form on our website and in hard copy form at our office at 43 E. Quincy. Forms must be turned in by May 1st.
Each camp has specific drop off and pick times and procedures. This information can be found in the parent packet.
Very strict. No exceptions. We understand that your child may still be working on potty training at the time of registration. This is one of the reasons we allow for withdrawal without financial penalty prior to May 9. If by May 9th you are not confident in your child's ability to use the restroom without adult assistance, we recommend cancelling your child's enrollment to avoid any financial loss.
Each week our Adventure Camp and Teen Campers go on field trips throughout the Chicagoland area. The field trip locations can be found on the calendars on your campers webpage. Calendars may change depending on other facilities.
Your WebTrac account will detail your enrollment. Please allow for 3 business days for your registration to appear. You will also receive an email of receipt after initial registration.
Unlimited Yard Waste is collected every year from the first Thursday in April to the last Thursday in November. Yard waste must be segregated from other materials and packaged as follows:
- Contained within 35 gallon or smaller waterproof, rigid containers with two handles and clearly marked with a “yard waste only” sticker available at the Village Office. Containers cannot exceed 50 pounds.
- Leaves contained in brown paper yard waste bags not to exceed 50 pounds.
- Bundles of brush not exceeding 50 pounds in weight and 2 feet in diameter, containing individual branch lengths not exceeding four feet and individual branch diameters not exceeding three inches.
Any landscape/yard waste not meeting the above requirements shall require a special pick up service. Special pick up can be arranged by calling Flood Brothers at 630-261-0400.
A vehicle sticker is required for every vehicle housed in or registered to the Village of Riverside. We will need the make, model, color, year and license plate for the vehicle. You will also need to provide your name, address and phone number. The cost of a sticker follows:
- Auto and RV’s: $90
- Motorcycles: $90
- Trucks under 8,000 pounds: $100
- Trucks over 8,000 pounds: $120
Vehicle Stickers are available online.
Late fees are incurred at a rate of $10 per month for stickers not renewed by June 30.
A new vehicle must be registered with the Village within 30 days of purchase. Residents will need to provide the year, make, model, color and license plate for the new vehicle. If the new vehicle is replacing a vehicle which already has a valid sticker, a transfer is completed and a new sticker is issued for a $5 transfer fee.
If the car is an addition to the household, the regular $90 fee applies. Vehicle sticker transfers may now be completed online.
Vehicle stickers are valid from July 1st through June 30th of the following year. All vehicles that are housed in or registered to Riverside must have a vehicle sticker, even antiques. New vehicle stickers are required to be purchased and placed on a vehicle within 30 days of the purchase of a new vehicle, or within 30 days of moving into the Village.
Residents are responsible for the purchase of an annual vehicle sticker for each vehicle, even if they have not received a renewal application. Failure to purchase the required vehicle sticker before the deadline may result in late fees at a rate of $10 per month. The cost of the sticker is halved after January 1 for new vehicles purchased after that date. Proof may be required to establish move-in date, such as a lease or purchase date.
The Village accepts checks, Discover, Mastercard or VISA. When the Village Office is open to the public, cash payments are also accepted. Payment via check can be mailed via US Mail or placed in the silver drop box outside of the Township Hall.
Sticker/tag purchases can be made several ways:
- Quick and easy online purchases are now available!
- Bring in the renewal form and payment to the Village Office, Monday - Friday, 8 a.m. - 4:30 p.m. The ongoing COVID-19 Pandemic may impact this option. Please call the office at 708-447-2700 before coming in.
- Drop off the renewal form with payment in the silver drop box located outside of the Township Hall (stickers will be mailed to you)
- Mail in the renewal form with payment (stickers will be mailed to you)
Automatic withdrawals from your checking or savings account can be set up for the payment of your utility bill. The application is available at the front desk of the Village Office or here.
Utility bills are due every other month and mailed the last of the month before the month they are due (i.e. mailed September 30th and due October 20th). If you are not receiving the bills through the US Mail, you have the option of receiving the bills through your e-mail address. Please note that if you sign up for e-billing a hard copy of the bill will no longer be mailed to your home. You may sign up for e-billing on the village website.
The current water/sewer rate is $15.72 for one unit (100 cubic feet).
Your water bill is broken down as follows:
- Water purchases covers actual water cost.
- Water operations covers cost of operating the water distribution system.
- Water capital covers costs of capital improvements such as water line replacements and improvements to the distribution and storage systems.
- Sewer operations covers the cost of operating the waste water system.
- Sewer capital covers the cost of capital improvements such as line replacements and major repairs.
Utility bills are computed based on water usage for a 2 month period. Usage is billed in units of 100 cubic feet, equal to approximately 748 gallons of water. If you are concerned about a high usage reading, first check for a dripping faucet or running toilet. Also check the meter for movement when no water is being used.
The easiest and quickest way to check the meter is to take a reading before leaving and upon returning to the house. A period of at least 2 hours should be enough to verify if you have a problem. The Public Works Department is willing to come to your home by appointment to check for a leak and test your meter. Set up an appointment by contacting the Finance Department at 708-447-2700 x231.
Placing the utility account in a new resident’s name is accomplished automatically after the closing on a property. The seller must supply the new owner’s name for the account. Once a final water read has been made, the utility account is transferred into the new owner’s name. If a utility bill is in a renter’s name, the landlord or renter should arrange for a final water read and notify the Village of a change by phoning the Finance Department at 708-447-2700, ext. 231.
The Village of Riverside has several methods of payment available. The cashier’s window at the Village Office accepts checks, cash, Discover, VISA or MasterCard. Payment via check can also be mailed via US Mail or placed in the silver drop box outside of the Township Hall.
Payment for utility bills may also be automatically deducted from your checking or savings account on the due date of the bill. Forms for the automatic deduction are available at the front desk of the Village Office or residents may download them from the village website. Additionally, phone payments are accepted through the Invoice Cloud program using their 844-937-0132 phone number. Link to payment options here.
In order to maintain the water and sewer lines in working order for all residents and business owners in the village, the village charges each account a minimum bi-monthly charge of $78.60 (5 units).