Why was my water bill so high?

Utility bills are computed based on water usage for a 2 month period. Usage is billed in units of 100 cubic feet or 1,000 gallons depending on if you have received a new water meter. If you are concerned about a high usage reading, first check for a dripping faucet or running toilet. Also check the meter for movement when no water is being used.

The easiest and quickest way to check the meter is to take a reading before leaving and upon returning to the house. A period of at least 2 hours should be enough to verify if you have a problem. The Public Works Department is willing to come to your home by appointment to check for a leak and test your meter. Set up an appointment by contacting the Finance Department at 708-447-2700 x231.

Show All Answers

1. How do I set up automatic payment of my water bill?
2. I am not receiving my water bill. What do I do about it?
3. What is the current water rate?
4. How is my utility bill calculated?
5. Why was my water bill so high?
6. How do I set up my water account?
7. How do I pay my water bill?
8. Why must I pay a minimum water/sewer charge?
9. How can I turn off autogenerated emails from the online payment system?